Shipping Policy
Order Processing Time All orders are processed and dispatched within 1-2 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
Shipping Times Once dispatched, international orders typically arrive within 7-12 business days. Delivery times are estimates provided by our carriers and are not guaranteed, as customs processing, local courier delays, and weather can affect arrival.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number to monitor your package's progress.
Customs, Duties, and Taxes International orders may be subject to import duties, taxes, or customs fees charged by the destination country. These are the customer's responsibility and are not included in the item price or shipping cost. Check with your local customs office for details before ordering.
Delayed or Missing Orders If your order hasn't arrived within the estimated window, contact us at [your support email] with your order number and we'll look into it.
Incorrect Shipping Information Please double-check your shipping address at checkout. We're not responsible for orders shipped to an incorrect address provided by the customer. If you spot an error, reach out as soon as possible so we can try to update it before dispatch.
Questions? Contact us.
Just swap in your support email, and it's ready to paste into your store.